Privacy Policy

Data Protection Policy

1. Data Controller

Entity: Audiqcer — Auditing, Quality & Certification Services, Ltd.
NIPC: 515234583
Website: aics.pt
Email: info@aics.pt
Phone: (+351) 285 107 010

2. Processing Purposes

Personal data collected is processed for the following purposes:

• Responding to contacts and information requests
• Preparing service proposals and quotations
• Providing compliance and audit services
• Sending newsletters and compliance updates (with consent)
• Compliance with legal and regulatory obligations
• Business relationship management

3. Legal Basis for Processing

• Consent: For contacts, newsletters and marketing
• Contract: For service provision
• Legal Obligation: For regulatory compliance
• Legitimate Interest: To improve services

4. Categories of Personal Data Processed

• Identification data: name, email, phone, company
• Contact data: address, location
• Professional data: job title, industry sector
• Navigation data: IP, cookies, website usage data
• Communication data: content of emails and forms

5. Data Retention Period

Data is retained as long as necessary to fulfill the described purposes, and in accordance with legal obligations (typically 6 years for commercial and contractual purposes).

6. Data Subject Rights

You have the right to:

• Access your personal data
• Rectification of inaccurate data
• Erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Not be subject to automated decisions

To exercise these rights, contact dataprotection@audiqcer.com.

7. Data Sharing

Personal data is not shared with third parties, except:

• When legally required (authorities, supervisory bodies)
• When necessary to provide services (service providers with confidentiality agreements)
• With explicit consent from the data subject

8. International Transfers

Data is not transferred outside the EU, except with adequate protection mechanisms (standard contractual clauses, adequacy decisions).

9. Cookies and Tracking Technologies

The aics.pt website uses essential cookies for functionality and analytical cookies for improvement. See Cookies Policy for more information.

10. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

11. Data Protection Officer

For questions about data protection, contact the Data Protection Officer (DPO):
dataprotection@audiqcer.com

12. Complaints

You have the right to file a complaint with the National Data Protection Commission (CNPD):
www.cnpd.pt

13. Policy Changes

This policy may be changed periodically. Significant notifications will be communicated through the website.

Last updated: March 2026